Communicating in a Global Context: Know Your Audience

Strong Performance Management, LLC

Board-approved Continuing Education Provider

You know you’re in the right place if you want to earn professional development hours (PDH) to fulfill your continuing education requirements for your professional engineering license.

Board-approved Continuing Education Provider

Strong Performance Management, LLC, is approved by the Indiana Professional Licensing Agency as a provider of continuing education for professional engineers (#CE22200010).

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Webinar Description and Pricing

$49.99

Communicating in a Global Context: Know Your Audience

This webinar explains the rationale for knowing your audience and adapting your style for effective communication. It also provides action steps to help you prepare for conversations with various stakeholders. It’s not enough to excel at the technical components of engineering, successful engineers need to be able to communicate effectively with various groups and individuals in a wide range of settings.

Communicating in a Global Context: Know Your Audience

Webinar Length: 1 Hour

Purpose and Background

This webinar explains the rationale for knowing your audience and adapting your style for effective communication. It also provides action steps to help you prepare for conversations with various stakeholders.

It’s not enough to excel at the technical components of engineering, successful engineers need to be able to communicate effectively with various groups and individuals in a wide range of settings.

Communicating effectively involves preparation and knowing how to anticipate and navigate challenging conversations with ease. Engineers are known for being knowledgeable and highly skilled and involved in work that impacts society.

Challenges arise and opportunities are missed when engineers cannot convince others of the importance of their ideas or of solutions to problems. To do so, engineers must know their audience and be able to share information with them respectfully, and in a way that involves them and helps them feel informed.

This webinar was inspired by a senior professional engineer, Kevin Forbes, who appreciates the importance of engineers being able to adapt their communication style and messaging to different audiences. Kevin is the Director of Engineering at the Indianapolis Airport Authority.

“If an engineer’s primary goal is ultimately to solve problems for society, this goal may not be fulfilled if engineers cannot communicate effectively. Engineers can develop great solutions, but if we cannot effectively explain to society a solution is safe and viable, then we have failed.” -Kevin Forbes, P.E.

This webinar is designed to enhance participants’ communication skills, enabling information to be delivered in a purposeful and persuasive way—with knowing your audience at the foundation of all effective communications. It also aims to guide engineers through the process of assessing and understanding an audience by using a set of key questions.

Learning Outcomes (Course Objectives)

Upon completion of this webinar, participants will be able to:

Prepare for communicating with diverse stakeholders using an audience assessment.
Appreciate foundational skills including self-awareness and empathy in the communication process.
Posture yourself more confidently in front of different audiences.
Effectively communicate ideas and persuade others.

Specific Knowledge or Skill Obtained

This webinar teaches the following specific knowledge and skills:

Critical thinking skills used to evaluate and anticipate audience interactions.
Communication best practices including foundational skills such as self-awareness and empathy.
Techniques for identifying and assessing audiences and for developing the action steps you will use to communicate effectively with different audiences.

Assessment of Learning Outcomes

Certificate of Completion

Participants’ achievement of the learning outcomes will be assessed via a multiple-chose quiz consisting of 10 questions.

Intended Audience

This webinar applies to licensed professional engineers, technical, and other business professionals.

Webinar Outline

Engineering related disasters and communication
Communication and its components
Costs of ineffective communication
Benefits of effective communication
Communicating effectively in a global context
Understanding self-awareness
Knowing your audience
Understanding empathy

Earn Your Professional Development Hours and Get Your Certificate of Completion

You will be able to immediately print a certificate of completion after passing an online post-test with a passing score of 70% or higher. PDH credits are only awarded after course completion and successful passing of the quiz. This webinar earns 1 PDH upon successful completion of the quiz.

Welcome,

I'm Tuesday Strong, Founder & CEO of Strong Performance Management, LLC

I have 30 years of management experience in a variety of business settings and have coached mid-and-senior level managers for 10+ years.

I received a Bachelor of Science Degree in Human Resource Management from Saint Mary-of-the-Woods College, a Master of Science Degree in Human Resource Development from Indiana State University, and a Master of Science Degree in Strategic Management and a Master of Business Administration Degree from the Indiana University Kelley School of Business. I also completed the Management Development Program at Harvard University in Cambridge, Massachusetts and continuing education programs at Rochester Institute of Technology and Duke University. Learn more at tuesdaystrong.com.

I look forward to supporting you and your professional development needs. I welcome your feedback and suggestions for additional webinar topics, feel free to email me at [email protected].